ING Direct Easy Orange Mortgage – Not As Easy As You Think
I got a postcard from ING today. They are inviting me to convert my mortgage to an “Easy Orange” mortgage at the unbelievably low rate of 3.875%. As with most things that sound too good to be true, this deal almost certainly is. And a quick inspection of their website seems to indicate that ING is hoping that some people won’t realize it.
I’m writing this article because this sort of exact sort of predatory lending that caused the current housing crisis. Enticed by teaser rates and adjustable rate mortgages, people bought more house than they could afford. When the rates adjusted and teaser periods ended, people couldn’t afford the minimum payments. As a result, they lost their homes to foreclosure. This is the exact same animal in different clothing.
First, the postcard: While I normally throw all junkmail in the trash before it even gets through the door, this one caught my eye. I have a pretty great mortgage rate right now, but a rate of 3.875% is worth taking a closer look. So I brought the postcard inside.

At first glance, you’ll note that even though the flyer uses strong sounding terms like “fixed,” this is an Adjustable Rate Mortgage, or ARM. There is absolutely nothing “fixed” about it. Why, ING, are you avoiding terms “Adjustable” and ARM? Why are you only using the term “fixed” when that’s exactly what your mortgage isn’t?
The advertised term is just 5 years, which means that this is a 5 year loan, not a 30 year loan. When those 5 years are up, you’ll owe a lump-sum payment on the balance of the loan,which, according to this mailing, will be around $228,389.01. I don’t know about you, but I don’t have $228,389.01 just sitting around. And while I would like to have $228,389.01 at my disposal in 5 years’ time, I can’t bank on that happening.
“But wait!”, you say. “You can simply refinance in 5 years!” Maybe. I don’t have a crystal ball, so I can’t say what the rate will be in 5 years, but my guess is that most people will not qualify to refinance. Here’s why:
- The mortgage rate in 5 years time will be higher, probably much higher, than the current market rate, which is darn-near an all time low.
- As interest rates rise, housing prices fall. This is because housing prices are largely set by what people can afford to pay each month. Since household income is not going up, and since interest rates will undoubtedly rise, a larger percentage of a homebuyer’s monthly payment will be going towards interest. Ergo, housing prices will continue to fall.
Not only will the rate be higher in 5 years, but you probably won’t even qualify to refinance, since you will be upside down on your home loan.
I went to the website listed on the mailing, and clicked on the “What does this mean” link.

Here is the text that is displayed:
What does the projected rate and payment mean that’s listed next to the current rates for Easy Orange?
The government requires us to display this information. So what does it mean? Easy Orange has a fixed rate and bi-weekly payment for 129 payments (a little less than five years). After that the remaining balance is due. Keep in mind, at that time you may qualify to renew your rate for another 5 years at the current Easy Orange rate.
(Emphasis mine.)
Now there’s a weasel word for ya – “You may qualify to renew your rate.” Not that you will, but you may. Yeah, and who knows, in 5 years I may be a famous Hollywood star. You never know. Hell, I just may.
But wait, there’s more. Clicking on the “learn more” link on the same page, I learned the following:
At the end of the 5-year term, your remaining balance is due to be paid back. At any time after the first six months you can use the Rate Renewal feature to renew your rate – all for one payment which is equal to 2 of your bi-weekly payments. You get our best Easy Orange rate at that time (fixed for 5 years) without having to pay full closing costs and you receive the security of another 5 years fixed.
This statement is vague. “After the first 6 months” refers to the first six months after the rate expires, not the first six months after receiving the loan. They’re telling you that after 5 years, you have the option of paying them $1,200 for the privilege of renewing your loan at whatever rate they happen to be offering at the time. Might be 10%. Might be 20%. Who knows. But make no mistake – they’re not offering you any ‘deal’ here – they’re telling you that you are free to buy something from them again, at whatever price they happen to be selling it. Just like any other customer.
This is like Walmart saying, “And as added benefit, since you’re such a loyal customer, when you run out of those Cheezy Doodles come and back and we’ll sell you some more, at whatever price we happen to be selling them for at the time.” Not a benefit. Not a deal. Just clever distraction to dupe you into giving up your secure 30-year rate for a measly savings of a few thousand dollars or so over the first 5 years. In other words, you take on all of the risk that rates will not rise, and you get very little of the reward.
Now, don’t get me wrong – there are some people for whom this mortgage may make sense. Just like there are some people who benefit from interest-only 40 year mortgages. They’re a very small percentage of people, and they know what they’re doing. For the most part, these people are seasoned financial veterans with loads of experience and matching loads of cash flow. ING is those people. And unless you’re one of them too, do yourself a favor and throw this “offer” in the trash.


February 19th, 2010 at 4:21 pm
I received the same mailing — sounds fishy to me!
March 4th, 2010 at 4:48 pm
Sounds like Easy Orange is not for you… I recommend you take a look at ING DIRECT’s 5/1 or 7/1 ARM…you can refinance or rate renew (if you currently have a mortgage with them). These products are offered at a 30yr term, for slightly more in rate (still great rates)!
May 3rd, 2010 at 2:30 am
It looks like Easy Orange policy has changed. The loan is now for 30-years, first 5 years are fixed. That makes it a regular 5/1 ARM loan. The payment is due bi-weekly though, which is actually a good thing.
Quoting from their web-site:
How many years do I have to pay off Easy Orange?
Easy Orange is a 5-year fixed-rate mortgage with payments (principal & interest) based on a 30-year payback period. At the end of the fixed-rate period, your remaining balance will be due, but you can take advantage of the Rate Renewal feature, which gives you the opportunity to extend your fixed-rate period for an additional 5 years at our current Easy Orange rate if you qualify.
May 3rd, 2010 at 2:32 am
Withdrawing my previous comment. It is NOT a regular 5/1 ARM.
May 3rd, 2010 at 7:21 am
[...] ARM Without Calling It An ARM May.03, 2010 in Articles A few months back, ING sent me a direct mail piece advertising their Easy Orange [...]
May 4th, 2010 at 11:19 pm
I got one too, but for the Orange Mortgage, projecting the interest rate for years 6-30 to be LOWER, that’s right, LOWER than it is today. See for yourself: http://home.ingdirect.com/products/products.asp?s=RatesandClosingCost
Seriously considering closing my other ING savings accounts in protest. Can we boycott somehow? I used to think ING was a bank founded on responsible money management, and this changes everything. This is unethical mortgage lending at its finest.
May 6th, 2010 at 5:12 pm
You are reading this wrong. The “Rate Renew” option is available after 6 months of getting this loan and not after 6 months of expiry of the loan. The lump sum amount is due at the end of the 5 years and you DO NOT have six months for renew your rate.
I have this mortgage and have done a rate renew with them. The Rate Renew does not require that you re-finance. You sign a few papers and you get a new rate and a new 5-yr period to pay back. So, at the end of the 5 years, you are not likely to stray away from the market rate.
May 13th, 2010 at 1:40 pm
Man, are you right! I’m a mortgage professional. And you are right; this is a great set-up for people to lose their property to the bank. This is far worst than a regular ARM; which usually will adjust a few percent immediately after the fixed period, gradually raise every 6 monthes, or raise once a year; after the fixed 5 year period. This is a “Balloon” payment. And anyone that could come out of pocket with nearly a quarter million dollars on demand, wouldn’t need the loan anyway.
By the end of the 5 year period, if you don’t come up with the lump sum, all you will have done is lost (based on flyer) nearly $80,000.00 in monthly payments, plus the 25% down-payment (if this was a purchase). Then the cost of moving to a new place, because this one will belong to the bank.
May 13th, 2010 at 2:09 pm
The bi-weekly feature can be done almost anywhere, on any loan. The bi-weekly payment only allows you to pay your principal down faster. This is how it is done:
1. There are 52 weeks in a year = 26 bi-weekly payments
2. By paying every 2 weeks, you end up paying an additional 2 payments (or 1 full payment) per year.
3. Apply the 2 payments directly to Principal, and it can save you approx. 7 years off a 30 year mortgage.
4. Add $25-50 to each payment and reduce your mortgage by 12 or more years.
Reason: By lowering principal faster, you save (ex. 5% of $175. is less than 5% of $200).
May 30th, 2010 at 7:25 pm
Easy Orange looks like a good deal for me. Right now ING is advertising 3.5% (seriously, omg…) with closing for less than $6K. I’m looking to buy a “below my means” home immediately to live in for the next 10-20 years. I plan to put extra cash towards the mortgage, let it roll over after 5 years (free if you do it in the 45 day window), and pay off the principal before the second term ends. I believe both my local housing market as well as interest rates will stagnate over the next few years, and rates won’t rise more than 1-1.5%, if at all. I think the economy (rates and market) will begin to rebound in the 8-10 year time frame.
Anyway, the ING rep I spoke to called it a modified balloon mortgage. Good for some, and not for others. For me, this deal beats USAA mortgage rates, VA backed loans, and all the other B&M’s- and the few CU’s I checked out as well.
As a plus, I really like ING’s service. I called ING on a Sunday during Memorial weekend and got all my questions answered. Wells Fargo has told me in the past that their loan officers don’t work on the weekends… I guess they didn’t want my money!
Yeah, I’m a little different: I’m a frugal, well-informed do-it-yourselfer. I admit Easy Orange isn’t for everyone. But I wouldn’t call it predatory lending, especially because they require 25% down. I think anyone that has 25% down gets the honor title of “home-owner in the making”. That down payment makes a big difference between a hard worker/thrifty saver and all those people out there that thought they “deserved” their own home, even though they couldn’t afford it.
BTW- We’re not rich by any means–household income is less than $70K and we’re looking for a house for under $200k.
June 3rd, 2010 at 2:49 pm
My ING Experience: I had a ING Direct Home Loan for 3 years, never missed a payment and never refinanced. On 3/23/2010 I sold my home and ING Direct imposed a 3% Prepayment Penalty ($8,349.05) wiping out most of my home equity and preventing me from buying a new home.
The Law: The maximum Prepayment under Massachusetts State Law is up to 3 months interest – ING charged me 300% more than that!!! According to Massachusetts State Law (Chapter 183: Section 56) ING Direct is classed as a Predatory Lender by offering Predatory Home Loans with unnecessarily high fees to deliberately exploit consumers.
The solution: I am trying to get ING Direct to pay back the money they took from me and my family, I am pursuing this case with this website, word-of-mouth marketing, a social media campaign on Twitter/Facebook, taking my case to the media, the FDIC and bringing a Civil Action against ING. I would encourage all visitors to check back on this website BEFORE you become an ING Direct Orange Mortgage customer.
June 3rd, 2010 at 3:27 pm
G-
Did the contract state there was a prepayment penalty? The rep I talk to (no written contract yet) said there is a 1% penalty if I pay off the loan in year 0, 5, 10, 15, 20, or 25 (one year from the start of the 5 year fixed loan period). Otherwise, I can pay it off whenever.
June 5th, 2010 at 10:45 am
Got my paperwork (Commitment letter and all the official stuff). It’s a 60 month fixed mortgage amortized over 30 years (payments are low, but principal is being paid down) with a balloon payment in month 60. After the first 6 months of your closing date, you can lock in a new rate for another five years for a cost of 2 bi-weekly payments, or wait until month 57-60 and do the rate renewal –and another 60 months of a fixed rate–for free. If you pay the mortgage off in the first 365 days from closing, then you have the prepayment penalty of 1%. But that’s really, really easy to get around, people. Just pay down all but $100 and then the next payment you make of $100 will be charged a 1% penalty of …. $1! (If you sell your home within the first year and you need the funds from the buyer to pay off the loan, it might be a little tricky, but I’m sure there’s a way to make it work.)
I think rates will be as low or lower in 5 years (but certainly no higher than 1-2% higher) I plan to have my mortgage paid off by the end of the second fixed loan period. This is a new product for ING, so they’re not sure what the regulations will be like in the future. But I’m banking on the fact that ING is savvy, convenient, offers a good product, and has a good business model.
And the reason why they offer only 5 or 7 year mortgages is because the market commands it. People no longer stay in 30 mortgages because they move or refinance every few years. This product is a much more secure for ING, and it is sooo much cheaper for me, the consumer. ING doesn’t resell or repackage it’s mortgages… They like to have them paid off quickly so everyone can move on and not be burdened under all that debt and interest, which is where all that risk lies.
It is VERY different from a number of financing business models, especially because they don’t have some “save the world” complex where they want everyone to own their own home because everyone “deserves” it. They believe that if you work hard, save money, and are good to your word (not a whiner who will walk away from a mortgage), and the property is a sound investment, then they’ll lend you the money. They do have very tight restrictions for what you need to qualify for the loan. I believe establishing great credit, saving all those years for a very sizable down payment, and buying a house within my means should be rewarded. You can’t get something for nothing, folks.
June 5th, 2010 at 10:46 am
Forgive the typos, please…. it’s early here. ;)
June 10th, 2010 at 6:03 pm
Lauren,
Great Comments. I agree with you 100%. I am planning to take advantage of Rate renewal of 3.5%. I am ING customer for last 8 years. Great service. Great people and super rates.
June 17th, 2010 at 5:22 pm
I have had the Easy Orange mortgage for 1.5 years now and it has worked out great for me thus far. I brought my 8% loan down to 5.125% and now I am in the process of a rate renewal to bring it down to 3.5%. It will cost me one month’s mortgage to do the renewal, which is only $502. So I recover my cost in 5 months while locking the rate in for another 5 years.
Who knows where the rate will be in 5 years, but I plan to be in a new house before that time anyway, so this type of loan suits me perfectly.
As far as this being an ARM, I personally describe it to friends as a hybrid ARM. It functions more like a CD savings account. You are free to renew your loan at the current rate in 5 years (or sooner) or move on to another loan with someone else if you can find a better deal. Even if I weren’t going to move in 5 years and the rate jumped to 12% and I pay at that rate for 5 years, I would still be ahead of the game had I stuck with my original loan.
Each person needs to spend the time and do the math for their individual situation. Factor in the what-ifs to consider many possibilities, weigh your risks and make an educated decision.
“After the first 6 months” means after the first 6 months of your loan, not 5 years plus 6 months after your loan.
FYI: When you do a rate renewal, it does include a pre-payment penalty of 1 year again. That penalty is 1% of your current loan amount.
Everything that Lauren said above is true.
August 16th, 2010 at 3:48 pm
I have been trying to get the real lowdown on these Easy Orange and Orange mortgages. I’m very tempted by them, but also a little leery — seems like consumer experience with ING on these newer products is mixed, at best.
My situation: I want to do a refi with a bit of cash out to kill the credit cards. I also want to pay off the house, period, within 5-7 years. In other words, I already have a lot of equity and I plan to pay far beyond what ING’s ARM loans actually require. I’ve done the calculations for full repayment within the original loan period and most are basically doable. (I’m even including property tax allotments.)
My skittishness comes in not knowing what the near future might bring in terms of salary and other security. If things go awry, will I regret leaving my current 10-year fixed (at 5.5%) to go “low and digital” with ING’s 3.75%? I’m having a hard time finding “the fine print” on the ING site in order to really know what all the legal ramifications might be . . .
Any input appreciated — thanks!
August 18th, 2010 at 9:19 am
ING Direct has a 10yr EZO now, check it out.
September 23rd, 2010 at 6:31 pm
Easy Orange seems like too good to be true. I tried to get pre-qualify, but got counter offered that makes me put 30% down. Apparently they don’t accept new constructions.
October 27th, 2010 at 11:24 pm
I have utilized ING for nearly 5 years now. They are most certainly not deceptive as it seems some bloggers feel, although I would be the first to say that an ARM loan of any sort is more risky than a fixed product and is definitely not for every homeowner. ING, in my experience, was completely above the board and explained everything very clearly. They also sent someone to do the closing at my dining room table, which was quite convenient. The rates are great, and so is the customer service. You can also renew the loan at the then current rate for a fee of one month’s payment, it used to be only $750 but that’s still less than the cost of refinancing a conventional loan. Yeah that might be a grand or two or three depending on your payment, but when you get the feeling the rates are going to be going up, why not lock for another 5-7 years then? The rate renew is not a refinance so you stay on the same amortization schedule, your minimum payment just goes down or up (depending on what the current interest rate is). My current interest rate is 3.125% (3 years ago it was mid 5%’s and a good rate back then, too). By the way, if the economy does not improve and if deflation doesn’t get replaced by inflation, then interest rates aren’t going up since the Fed wants QE. If the economy does improve, then real estate prices are going to improve, too, and probably more rapidly than people think (i.e. if inflation kicks in, it’s going to inflate the prices of real estate too, and make it much less likely that you have to hand the house back to the bank in 5 or 7 years). They are pretty selective, by the way. You need excellent W-2 income, good credit score, 30% or so down, and a solid appraisal. One other thing that’s unique, they’ll go up to $500K, vs $417K at their best rates (they don’t go with the normal jumbo/non-jumbo thing since they don’t sell off their mortgages, as far as I know they service them all in-house).
October 30th, 2010 at 2:28 pm
I just completed a refinance with the easy orange deal (now 2.99%). I know it’s a bit of a gamble since it will adjust in 5 years, but with the rate so silly low it is worth it. My parents started their refinance with a local bank before me and are still waiting. Online reps from Ing were very helpful.
November 8th, 2010 at 5:37 pm
had mortgage for four years never missed payment,,, tried to do rate renewal and told I have no equity because home prices have dropped in my area–must pay $52K of the principal and one months mortgage fee—i guess when you are the bank you can change the rules whenever…dissapointed–would not recommend ING
November 19th, 2010 at 7:27 pm
I have had an orange mortgage since 2003. It was the best move I could have done. I had 3.99% for 5 years, then it went to adjustable in 2008, a whopping 4.20%. Then in 2009 it readjusted to 3%. This year is readjusted to 2.75%. I have have had an opportunity to refix it for another 5 years but glad I didn’t. My loan does not have a floor and is based on the treasury rate. I don’t have balloon payment coming either.
I have a heloc with another bank where i have used it to buy another small house. Two times I have tried to finance the second house separately and they want to pay off my ING mortgage instead of paying down the heloc. I said no, I will not give up my ING mortage.
November 24th, 2010 at 9:43 pm
I saw the ING easy Orange television commercial this week and went to the site to see the specifics. It is astounding! Basically, they are telling you that you must refinance a huge remaining amount in 5 years at what will almost certainly be higher rates than today. If you want to pay more principle up front on your loan, or make bi-weekly payments, you can simply do that. I agree with your reading of this mortgage. It is really pretty despicable.
November 29th, 2010 at 5:43 pm
I don’t see anything predatory or fishy about it at all. Not every American is completely broke. If you look at the terms you are getting a great rate at the time (for 5 years). The current amount now is 2.99 which is far superior. Not every homeonwner wants a 30 year fixed so don’t get all angry at some of us who could come up with the final payment or heaven forbid bring a few dollars to the table at the end of five years. The idea ING is promoting is bi-weekly payments to build equity, if you actually paid into the loan the same amount on the current 30 year fixed the whole 5 years instead of making just the minimum payment you should be fine. Obviously you did not really read the whole offer and do the homework. Also if you read the offer you have to put down 25% so you are not likely to have to bring a huge amount in the end. So my opinion is if you don’t like the offer, “don’t do it”, but don’t think that the rest of us want our choices limited by those who can’t handle what we might want to do with our own money.
December 14th, 2010 at 2:40 am
Question for Lauren June 5th 2010. Are you sure you can handle the prepayment penalty as you said, “Just pay down all but $100 and then the next payment you make of $100 will be charged a 1% penalty of …. $1!”?
Question for Tom Oct 27 2010. When you “renew” your loan, will ING recheck your financial back ground, such as W-2 Forms, Fed tax returns, etc?
Thanks for your time
December 27th, 2010 at 5:39 pm
Have been with ING for over 2 years now and can’t ask more. When compared to other we felt we got the best rates and best closing. We got the best (or should we say none) closing costs and we didn’t mind absence of physical bank/person to talk.
Iam not sure what people are complaining here aka, if its about the company or the way this particular mortgage works!
December 28th, 2010 at 1:22 pm
I will by buying my first home in March and I am having a hard time finding out more information about ING loans. We will only be living in this new home for 2-5 years so I think this ING loan would be a good fit. 25% down is fine with me as we are living well with our means. My only concern is simply that since this is my first house payment am I missing anything by not having a loan agent?
January 2nd, 2011 at 10:23 pm
The person who write this article and G have it dead on. Read the fine print of the final contract. If you think you’ll just sell the house before the 5 or 7 yr ‘fixed’ rate becomes adjustable. There is a 1% penalty for paying early but if you ’sell’ and pay early the hidden fees apply. Read the fine print before you sign anything. Better yet have a real estate lawyer go over your paperwork!
http://www.fdic.gov/regulations/laws/rules/5000-5200.html
February 5th, 2011 at 6:22 pm
So what is it you want, even more regulations to protect stupid people, driving up mortgage costs even more? I am interested in getting a 5-year loan for investment purposes, so I had better do it now before nannys from the government outlaw this product.
April 2nd, 2011 at 12:04 pm
As pre-retirees (looking to retire in 4 years) Ing Orange at today’s rate of 3.25 looks like a godsend. The amount we want to re-fi would require every-other-week payments of $304, or $608/month. That’s more than $300 less than our current payments of $997, on a loan with a fixed rate of 6.125. The closing costs of $1493 can be rolled into the mortgage. We can’t see anything fishy about this deal at all.
April 30th, 2011 at 4:08 pm
Thank you very much! As the saying goes, if it seems to good to be true, it usually isn’t – but it was nice to confirm my suspicions with your post. I would love to have this monthly payment, but I am not going to bet that:
a. rates will stay low (how do you know what the Fed is going to do?)
b. I can sell, or want to sell my house in 5 years
May 10th, 2011 at 12:21 pm
This loan would only be predatory if they didn’t disclose this information. For those of us that can handle the bi-weekly payments and can make extra payments, this loan is awesome. I’m making exactly the same total monthly payment that I had on the remaining 12 years of my old loan, I will pay off the ing loan in just under 10 years and save just over $16k in interest. I agree that this loan is not for everyone, but for many, it works.
May 23rd, 2011 at 10:06 am
Dave is correct, this is not for everyone. 25% down in the minimum with a great rate for 5 or 7 years. With lower payments, people who tend to save and invest could add additional funds to the payment schedule and then have a lower balance after 5 to 10 years. It’s all about financial discipline.
June 1st, 2011 at 7:42 am
Actually…..”AFter the first 6 months” means….6 months after the beginning of your original loan. I still have 5.5 years left on my loan, and the rate renew feature is available to me. The new loan is at current rates and begins as soon as my closing is complete. So as bitter as you are about predatory lending, this rate renew is actually legit.
June 6th, 2011 at 3:46 pm
I’m very glad that your article was towards the top of Google’s rankings for “EasyOrange.” I did a quick Google search out of habit, since it seemed like an amazing deal (I received 3.16% APR).
I wasn’t familiar enough with predatory lending to think that this might be a scam, so I wasn’t looking for that — I just wanted to see what other people were thinking about it. Now I know…
Thanks again,
Sam
July 3rd, 2011 at 9:50 am
It isn’t for everyone. 2-years ago I was looking for a 15-yr mortgage. I also wanted to pull out some equity to pay down the mortgage on a 2nd home that was pretty much under water. I got into the Easy Orange at 4.25%, but made payments that would have amortized the mortgage in 13 years (I have a pretty good income). Last year I reset when the rate dropped to 3.5%. Apparently I was a little too quick on the trigger, because it dropped to 2.99% a few months later. Regardless, the nearly $900 that I had to pay for the reset was quickly recovered due to the lower rate.
Now the EO interest rate is at 2.90%, and I am planning my second reset. I calculate that it will take about 9 months to recoup the reset fee. That’s a no brainer, plus it adds an extra year to the mortgage. So, my 5-year EO has become a 7-year easy orange.
At the end of the 7-years, I don’t think that I can lose. I’m still overpaying principal, so the principal balance will be ~$100k, half the original mortgage amount. Even if interests rates have risen significantly–which I do not expect–I will be able to refinance at an affordable rate.
So, for me, EO is an excellent deal. It’s not as risky as a one-year ARM, but it gives me a mortgage rate that is very close to that low rate.
July 15th, 2011 at 7:59 am
We have a ING Orange mortgage since 2004 and had done 4 rate renewal with them already. The fee they charged for rate renewal was fairly reasonable, right now the fee is your monthly mortgage payment. So say if you are paying $750 a month on the monthly payment, that’s the fee they will charge when you request a rate renewal. We are trying to pay off our mortgage as much as we can. Every time we did a rate renewal, our monthly payment would drop further and the rate got lower each time we renewed the rate. We started with $750 monthly payment to $352 monthly payment now. Reading through all the comments that I think people are missing out that your goal should be trying to pay off your mortgage as much as you can, sooner than later. You don’t wait till the 5 or 7 yr mark and thinking you are going to hold the same mortgage amount. Another best thing about Orange mortgage is that you do not have to escrow your property tax and property insurance money monthly which make your monthly payment that much lower. I have been so pleased with ING mortgage. The news that Capital One acquired them just broke my heart. It’s going to be a different game once they take over.
July 22nd, 2011 at 8:06 pm
I also don’t see anything fishy or predatory about ING Easy Orange (EO) mortgage.
I’ve had ING Direct savings account for 6 years, but only recently decided to jump on their Easy Orange 5-yr mortgage. I’m very happy with the decision. I started looking to refinance with them a few months ago when the rate was around 3.125%. They were also offering a $1000 off closing cost promo. Before I had a chance to apply, the rate went lower to 2.99%, but the promo was over. So I waited a little longer hoping for another kind of promo. Lucky me, the wait paid off. The “Financial Independence Days” sale came on, offering up to $1,776 (- as in the year of 1776 -) off the closing cost, with the rate still at 2.99% and zero-point. I applied right away. My total closing cost (excluding the promo credit) ended up only $1,630. I would still recoup this in 8-9 months, which would still be great for a 5-year term. But with the promo credit, there was no closing cost to recoup since I practically paid nothing-zero-nada at closing! What a deal! :)
My old mortgage rate was 5.655%, with a monthly payment of $1,045 (principal+interest, excl. escrow). With my new EO mortgage, my bi-weekly payment is only $216, or averaged to about $468 monthly, which is $577 lower than my old payment. I am frugal and financially responsible, and won’t be spending this $577 on a monthly shopping spree. In fact, I plan on putting it back as additional payment. In other words, I will still be paying $1,045 per month, except now I’m paying about 47% less on interest compared to my old mortgage, and simply use that saving to pay down the principal balance much faster. Now it’s just simple math to see how this is a wise financial move.
I realize that market mortgage rate can go up 5 yrs from now, but in my case, with the significant saving on interest for the next 5 yrs, this 2.99% rate was just simply very well worth locking. Even if the rate would jump to 7% at the end of my 5-yr term, I would still be better off refinancing with EO than staying with my old 5.655% mortgage… especially considering my zero closing cost! :)
My settlement statement (HUD) clearly states there won’t be any prepayment penalty. This is good to know, just in case I win some lottery later this year and want to pay off the mortgage soon after. :)
July 22nd, 2011 at 8:12 pm
ING also said it themselves, Easy Orange is not for everyone: http://www.ingdirect.com/easyorange/facts.html.
They selectively target “savers”… financially responsible folks with very good credit score, 25% or more equity on the home, along with proven W2 income. Otherwise, one may not get approved. I think what they’re after is simply a low-risk and more-secured investment on their part (as opposed to offering high-interest sub-prime mortgages to less qualified borrowers). They also offer some basic advice about whether or not you should refinance your mortgage: http://home.ingdirect.com/privacy/privacy.asp?s=WhenRefinance. So really, they’re not trying to be a predator to anyone. Now, everyone’s situation is different. So you should really take time to do the math before making a decision to refinance or choosing a loan that works for you. For me, this Easy Orange mortgage works great!
Now, about ING Direct, I also love their online convenience. The website is clean and simple, unlike some more cluttered websites of some other financial institutions. The online tools/features are straightforward and easy to use, I also don’t miss the fact that they don’t have physical bank locations. In fact, I believe this is one of the keys to their efficient business model which enables them to keep their operating cost low and to offer great rates and service. I’ve also been happy with their customer service so far. Their helpful customer reps are easy to reach when you need to talk to them. And better yet, you won’t be talking to someone sitting in another part of the world with some strong accent you can’t understand. I believe all ING’s customer reps are all based here in the US.
July 25th, 2011 at 9:30 am
LOL at user “Bud” above – that’s so obviously a response written by ING’s marketing department it’s not even funny! Do they really think we are all that stupid? Eddie should delete that comment by “Bud”
July 25th, 2011 at 10:13 am
Frank, I don’t work nor am I associated with ING, other than I’m one happy ING cutsomer, so far. My posting above was simply to tell things from my perspective… and perhaps can help some others see. If you want to think I’m fake, I honestly can care less, Frank..
July 25th, 2011 at 2:09 pm
My last posting here… I’m not gonna waste any extra energy trying to argue with or convince anyone further here… not worth it, as it won’t add my mortgage saving by a penny..
But for those who care, my last advice: simply do the math and number projections on your own specific situation and available options. You may be better off choosing a loan from your local bank, or even simply keeping your current mortgage. So again, do your math! Good luck folks!
August 11th, 2011 at 10:56 am
I called ING Direct to get ask about fixed mortgage options and the dude told me they were not doing fixed anymore, just ARM’s.
August 12th, 2011 at 10:49 pm
This ING Direct EasyOrange is deceptive at best. Don’t fall for it. Your best bet is to get a decent interest rate at a longer term (hopefully not from ING direct or other sleazy lenders like them) and then pay as much extra per month as you can.
August 14th, 2011 at 10:23 am
I think people just need to be smarter. From what I’ve read, no one is going to get approved for this loan who doesn’t know what they are getting into.
My husband and I are late 20’s and looking into refinancing our starter home. We’re going back and forth between this loan and a 10 year fixed with a local bank. Either way, we can easily have our house paid off in 5-7 years with interest rates on these 2 loans. So this is PERFECT for us. And will leave us in a great position on our next home. Even if–heaven fordib–something financially happens in say, 4 years…we will have our balanced paid low enough by that point that even if our rate gets bumped up to 8 or 9% it won’t really matter in the long run.
For people who are good with money and want a way to get a stellar deal, this is the type of loan that we salvate over. But yes, 95% of the folks out there probably can’t handle it.
August 19th, 2011 at 9:00 pm
ING’s Easy Orange isn’t what they make you think it is
Pros:
a. Guaranteed ultra low-rate for the 1st 5 yrs
b. The magic of using bi-weekly payments
c. Guaranteed lower payments for the 1st 5 yrs
d. $ saved on C. can be used to make optional extra payments that can be used to payoff principal faster.
e. You are paying off more principal in the 1st few yrs of your loan. This is a striking difference with the conventional 30 yr fixed wherein most of your payment in the 1st few yrs is directed towards paying interest
Cons.
a. the rate after initial 5 yr term is not guaranteed, so it could rise to be very high.
b. Also, ING may not let you relock, cause either your credit history changes, or home prices decline or they may just change their policy no guarantees.
Note however that after a few yrs (15 or so), interest rate really doesn’t matter a lot since you would have paid most of your principal by then.
Due to this many of the savings you just got could very well be erased.
In the end after taking all the risk and putting all the above good tools like biweekly pay, extra pay, low 1st 5yr yr rate to work the total interest paid on an EO loan is almost the same as the total interest paid on a 30 yr loan with a good interest rate. Saving a couple of thousands of $ using EO is not worth the risk.
Do the math and you will soon see. I did.
In my e.g.
for EO
yr 1 2.85%
yr 6 5%
yr 11 7%
yr 15 9%
yr 20 9%
yr 25 9%
for 30 yr fixed I compared against a 4.625% rate.
Savings in the e.g., EO approx. 20k over a 30yr fixed. Not worth the risk
September 4th, 2011 at 11:57 am
a lot of you guys are missing the point… its a 5 year loan.. not a 30 year loan… it may be amortized over 30 years.. but the term of the loan if 5 years. If you can’t pay it off in 5 years… you will have a debt that you will need to find financing for… otherwise you are paid, just like any other debt you may have. There is nothing predatory about this loan… predatory loans presumes the bank is preying on people with less favorable financial situations… and in this case you have to be pretty damn good to even qualify for this loan… so predatory it is not. In fact for the right subsection of people its a pretty darn good deal. If you are the type of home buyer that just wants a reasonable monthly payment guaranteed over 30 years and doesn’t really want to or can not for some reason pay off the loan quicker, then get the 30 year fixed from your bank… i’m pretty sure ING themselves would advise the same.
September 22nd, 2011 at 6:32 am
We just re-financed with ING’s EO. The EO will save us money but it is important to understand what exactly is being offered. We had 5 years left on our old fixed rate mortgage of 4.75%. ING offered a 5 year “fixed” rate of 2.99% with no points and $1776 off closing costs as a July 4th promotion. The refinancing wound up costing us just a few hundred dollars and we will save several thousand dollars over the five years. The important point is that we increased our biweekly payment amount to pay off the loan in full in 5 years (ING’s staff will do the calculations for you), so there will be no balloon payment. There is no pre-payment penalty and ING let’s you set your bi-weekly payment amount.
I also want to add that ING’s customer service is very professional and coordinated. We were able to arrange the closing at our house in the evening. Although I spoke with numerous ING customer service reps they all had access to my previous communications and were very helpful.
October 8th, 2011 at 8:12 pm
This website (first time visitor) is supposed to be about handy tips and tricks. Why did the author rant about a product he clearly did not understand? Or was that the point? The whole post could be replaced by the following sentence:
Do not apply for boutique mortgage products you do not understand.
Here’s a handy tip for you:
Easy Orange is the cheapest and fastest way I’ve found to pay for a house — you just have to have money and a credit history to get into it, and it would also help if you actually understood the product. For most people, using this product correctly means consistently making additional principal payments.
I started with ING’s 5/1 ARM at 5.75%/80%CLTV in 2005. I eventually moved to an Easy Orange, which I’ve reset once to 3.15%. My regular mortgage payments (including additional principal, of course) are now 80% principal and 20% interest. Even if rates jump inside of 5 years and I’m forced to reset, my mortgage payment would be too insignificant to worry about the higher interest rate. My mortgage payment is so small now, paying the money to reset really isn’t an issue either.
I’m considering resetting at 2.55% right now.
sc-tt
Disclaimer: I work in mortgage operations at different, large bank.
October 9th, 2011 at 12:06 pm
I understand the product just fine, sc-tt. What was the point of the article, you ask? The point is that this the exact same type of lending that caused the current housing crash. And that ING is going out of their way to not call it an ARM when that’s all it is. Defend it all you want, but recent history proves you very, very, very wrong.
November 28th, 2011 at 11:37 am
Eddie, the lending from ING is NOT the same as that which caused the housing crash. Predatory lending from that era preyed on buyers with low credit-worthiness and with little cash reserve. Those products offered interest free introductory periods, no down-payment, balloon mortgages and ARMs without spelling out the future costs after adjustment. When we approached loan officers in 2007 to buy out first home, we had a combined income of $90K yet were offered half a million loan with NO money down and 40 year, interest only payments! THAT is predatory! (The introductory payments were possible, and we were tempted, I confess, but it just felt wrong. So we walked away and rented.)
In contrast, it is very hard to make the cutoff for an ING loan- they only take very low risk applicants, meaning great credit scores with a large down payment or low LTV ratio. (You can only borrow 80% or less of the value of your home.) We would have never have qualified for EO back then. For some people, EO is perfect because the risk of having to pay off the balance or refinance even at a high rate would not sink them financially. Even if payoff or refinancing is not your plan, you have to calculate whether you can handle the costs. We are refinancing with their 7/1 ARM at a huge savings, and we know even if rates shoot up, we can handle the payments (albeit grumpily), but our plan is to have it paid off by the end of the 7 years.
In the same way that a 40 year loan is not for us, ING may not be for others. But it is an excellent product for the right market.
December 2nd, 2011 at 11:07 pm
It’s not an ARM, it is what is typically called a “balloon” loan. They would never call it an ARM or “adjustable”, because it it isn’t adjustible. After the loan period, they might offer you a streamline refinance at whatever their current market rates are at the time – not the same as an ARM (and calling it a ARM would be even more misleading; arguably this is worse than an ARM from the perspective of someone worried about rates going up – at least most ARMs have a year-by-year cap on the rate increase).
All that said, the spirit of original eddie point has merit in that ING Direct seems to be avoiding the industry standard term of balloon. And it is good that it is being discussed.
In my case, I’m just hoping they close on my Easy Orange refinance soon at the original rate they guaranteed me two months ago (the 2.55% mentioned by sc-tt). The issue for me is fear of an entirely different kind of bait-and-switch….offer a really low rate but then don’t close in time, claim it isn’t their fault, and then by the time they finally close the rate has gone up.
December 6th, 2011 at 10:48 pm
Update on my immediately preceeding post, they are staying with the 2.55% rate. For the right circumstances (as is discussed at length above…and BTW that qualifier applies to pretty much any product or service), this loan rocks.
December 6th, 2011 at 11:03 pm
Hi Pete,
I think you’re probably right about the balloon-vs-ARM thing. It looked to me at the time like they were pushing it as a sort of hybrid dealio, where they made it seem like you will always qualify for a refinance at whatever rate they happen to be charging at the time. When rates rise, many people will not be able to handle the payments. When people’s circumstances change, many will not qualify for a re-fi.
2.55% is a fantastic rate, no doubt about it. Congrats. I do think it’s a great deal for people who fully understand what they’re getting themselves into, and who can manage that sort of thing. It sounds like you get it. But you & I both know that most people don’t. And that’s where I take exception to this loan. Most people who get into this will end us losing in the long term.
Best,
Eddie
January 12th, 2012 at 4:06 pm
Eddie, this is not the type of lending that caused the crash. Subprime loans, loose guidelines including stated income loans, and lax underwriting caused the problems. People with fannie mae and freddie mac 5 year ARMs have actually had their rates and payments go down. ING is very tough on who they lend to. They hold their loans so they are very careful.
Now beware of Option ARMs that were oversold during that period. They are ticking time bombs waiting to explode when short term rates go up.
January 24th, 2012 at 12:22 am
Without studying this too closely, they appear to be offering an old fashioned “Balloon Mortgage”, where basically you pay the interest on the loan for several years and then the entire amount of the principal comes due. You lose your down payment if you can’t refinance. The good is property values may have increased and you can get the property with a fixed rate 30 year mortgage for what the price was five years in the past, The bad is; interest rates may have gone up, the property value may have gone down, and you are stuck with a huge unsecured debt. Please, please, please, do not get into a deal like this without throughly questioning at least three individuals who are knowledgeable in the ins and outs of real estate financing.
January 29th, 2012 at 6:18 am
I’ve been using this loan for several years now. The original article is rather misleading in many ways. The rate can be renewed 6 months after the start of the loan. I have renewed my loan 2 times now. I went from 5.25% to 3.50% to 2.55%.
There is a pre-payment penalty if you pay the loan off in the first year. Makes sense. I had asked them what the penalty was but that was over a year ago. If I remember correctly, they told me 1%.
You don’t pay the interest on the loan. You pay the same exact method that you would on a fixed rate mortgage. At the end of your 5-year period, you can do a rate renew to lock in at whatever their current rate is at that time. In the meantime, if the rates start to go up and you are concerned they will be too high, do a rate renew to lock in for another 5 years before the rate is too high if you are worried. We all expect that rate to be higher in 5 years, however, if Easy Orange remains the way it has been since it became available, it will be significantly cheaper than your average 30 year fixed rate loan.
This type of loan is not for everyone. I sat down and did the math when I originally accepted this loan several years ago. Based on the 5.25% rate I originally had, if I kept it for the full 5 years, the new rate would have to be 12% or higher for another 5 years for me to lose money. Now I am locked in for another 58 months at 2.55%. I haven’t done the math on this one, but I’m guessing I would lose here if the interest rates are over 15%-18% in 58 months. Maybe they will be that high, I don’t know. But I fully expect to be in a new house with a new loan before my 58 months are up.
I am saving a lot of money now compared to my original loan and that money is going to my next new home. This loan works well for me.