Eddie On Everything

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Entries for the ‘consumer protection’ Category

ING Direct Easy Orange Mortgage – Not As Easy As You Think

I got a postcard from ING today. They are inviting me to convert my mortgage to an “Easy Orange” mortgage at the unbelievably low rate of 3.875%. As with most things that sound too good to be true, this deal almost certainly is. And a quick inspection of their website seems to indicate [...]

Beware the Better Business Bureau (BBB)

I recently ran across this article about the Better Business Bureau.  In it, one guy relates his story about his interaction with the organization.  It reminded of about my own experience with the BBB, so I thought I’d share.
First, an excerpt from the linked to story:
They cold called me. Mind you, this was back when [...]

It’s Hard to Cancel Angie’s List Subscriptions – Beware

Since I recently purchased a home, I signed up for Angie’s List last month. If you’re not familliar with the site, it’s a website where consumers can rate a variety of service businesses – plumbers, roofers, window guys, etc. It’s not free – a membership to Angie’s List runs about $6/month in my [...]

10% Of Customers Pay 90% Of Bank Overdraft Fees

Ever wonder how may bank customers actually pay overdraft fees? According to The Consumerist and the Financial Times, 10% of bank customers pay a whopping 90% of the overdraft fees.
The most cash-strapped customers are the hardest hit by such fees, with 90 per cent of overdraft revenues coming from 10 per cent [...]

Fraudulent calls from 904-398-4657

Got a call from 904-398-4657 today, on my office line. After picking up and saying “Hello,” I was greeted with a pre-recorded message saying “Don’t be alarmed!”, and telling me that I had an important message waiting from “credit services.”
Curious, I hit 1 and was connected with a representative. “Sir, this is your [...]

Major League Baseball: “Get a free ball from the team that just knocked your team out of the playoffs”

I’m a Milwaukee Brewers fan.
While it was sad to see the Brewers get bounced in the NLDS by the Phillies, it was still nice to see the Brewers long post-season drought finally come to an end.
Because I am a Milwaukee Brewers fan, I am subscribed to a Milwaukee Brewers email list and have opted in [...]

Another Reason to not use Gift Cards

Reports have retailer Sharper Image, currently undergoing a bankruptcy, is refusing to honor gift cards both in both its retail stores and online.
If you really needed another reason to stay far, far away from these ripoff gift cards, this is it.
So let’s sum up just a few reasons to not use gift cards:

Limited [...]

No, Dell, I don’t want a warranty extension. But you already knew that, didn’t you?

Extended warranties are very lucrative. So lucrative, in fact, that it’s reported that over 60% of large electronics retailers’ profits come from selling these protection plans.
Knowing how profitable these plans are, it didn’t surprise me when Dell called to ask if I wanted to extend the warranty on a computer I had [...]

The Phone Spamming Doves at 1-800-679-0336

Over the last 3 weeks, my business has received at least 15 calls from the number 800-679-0336. Each call features a computer voice that says “Hi, this is Kami, may I please speak to the woman of the house?” No, Kami, you may not.
A little research shows that this number belongs to a [...]

Dell Support, or lack thereof

As a computer hobbyist and business owner, I’ve ordered a lot of equipment from Dell – computers, accessories, even an LCD television. Fortunately, I haven’t had to contact customer support very often. Today, however, I logged in to my account to see that Dell had taken it upon itself to cancel one [...]

How to file a complaint about that rebate that never came – and get your money back

I hate rebates. I’ve been burned so many times that I don’t even bother buying products that are “discounted” by a rebate. The way I look at it, if a store wants to knock $50 off the price, they should knock $50 off the price. I’m not going to jump through hoops [...]