Got a broken Dell CD or DVD drive?

You’re not alone.

In my home, we currently have 6 Dell desktop systems, 5 of them have a broken CD or DVD drive. (Last I checked, that number was 4. But I just went to use one that *used* to work and found that now, it too, is kaput.)

It’s not that we’re high-drive users. I’d say we use them 2-3 times per year, on average. Dell drives just seem to break. A lot.

People tend to come to me with their computer problems. “My CD burner isn’t working” is a popular complaint. Before even asking any standard troubleshooting questions, the first question I ask now is, “Is it a Dell?” If the answer is “Yes,” the solution is easy – “All Dell CD/DVD drives break.”